Thank you for choosing Ratnesh and Company for your shopping needs at Durgashop.in. We strive to provide you with the best possible service, including efficient shipping and handling of your orders. Please read through our shipping policy to understand how we manage the delivery of your purchases.
Dispatch and Delivery
Dispatch Locations: Our head office is located in Kanpur, and we dispatch orders from multiple locations across northern India to ensure swift and efficient delivery to our customers.
Dispatch Time:
- For regular items: We endeavor to dispatch your orders within 3 days of receiving them. In most cases, we aim to dispatch the next day; however, during peak periods, there may be slight delays due to order volume.
- For customized/promotional items: Dispatch will occur only after final design approval. Production begins once the artwork is approved and confirmed by the customer.
Delivery Timeline:
- Customized/Promotional Orders: Delivery may take 15 to 21 working days after final artwork approval, depending on the complexity of customization and order volume.
- Standard Orders: Typically delivered within 4 to 8 working days from dispatch.
Shipping Charges
- Shipping Fee: A nominal shipping charge of Rs. 80 is applicable for orders below Rs. 499.
- Free Shipping: Enjoy free shipping on orders of Rs. 499 or above. It’s our way of showing appreciation for your continued support.
Packaging
We ensure that your products are packed with care using high-quality packaging materials to maintain the safety and integrity of your purchases during transit.
Cash on Delivery (COD)
Currently, Cash on Delivery (COD) is not available. We encourage you to use our secure online payment methods for a smooth and convenient checkout experience.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Your satisfaction is our utmost priority, and we are here to assist you every step of the way.
Thank you for shopping with Durgashop.in — powered by Ratnesh and Company!